Frequently Asked Questions
Everything you need to know about your Movo electronics experience.
What kind of warranty comes with Movo electronics?
All Movo products come with a standard 12-month manufacturer warranty that covers defects in materials and workmanship. Extended protection plans are also available at checkout.
How long does shipping take for my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited shipping options are available for delivery within 1-2 business days.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened but in original condition with all packaging, a full refund will be issued. Please note that software or hygiene-related items like in-ear headphones must be sealed to be eligible for return.
Do you offer international shipping?
Yes, Movo ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days. Custom duties may apply depending on your local regulations.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna and Affirm.